Cancellation conditions - plan your vacation free of care

Cancellation regulations for spring 2021 (valid until 26.06.2021):

  • No deposit
  • Free cancellation up to 48 hours before arrival
  • After 48 hours we charge 50% cancellation costs

Cancellation regulations for summer and autumn 2021 (valid until 18.12.2021):

  • No deposit
  • Cancel free of charge up to 15 days before arrival
  • We charge 30% cancellation costs within the last 14 days

Exceptional cases:
Bookings can be canceled free of charge if a travel warning is issued for Tyrol or a travel participant has tested positive for Covid-19. (Submission of the test result necessary)

Cancellation regulations for winter 2021/2022 (valid from 18.12.2021):

  • You can cancel free of charge up to 2 months before arrival
  • We ask for a deposit of 30%
  • 2 months to 1 month before arrival, we charge 40% of the total price
  • 1 month to 1 week before arrival, the cancellation fee is 70% of the total price
  • If you cancel during the last week before arrival we will charge 90% of the total price and if you leave before your booked departure 100%

To be safe in both cases, we recommend a travel cancellation insurance. You will find all the necessary details in the booking confirmation. Here you will find all information about insurance coverage for Covid-19

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